Shipping and Returns

Easy Shipping / Simple Returns & Exchanges

We Ship Worldwide!

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Shop with confidence.

We offer Free shipping and Free 30 day Returns/Exchanges on all USA orders $99+.
We offer Free standard shipping to select countries around the world based on your order total. Just find your country in the table below and see whether your order total qualifies for discounted or Free standard shipping.

For faster RUSH shipping, scroll down to the rush shipping section to see details. You can get your order in 1 day (within USA) or 3-4 days internationally with Rush shipping. 

PLEASE NOTE: ALL ORDERS INCLUDING RUSH ORDERS  RECEIVED AFTER 1PM PST ARE SHIPPED THE NEXT BUSINESS DAY.

Standard Shipping

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We ship all over the globe. Orders $99+ within the USA and $120- $200 receive Free shipping depending on your country anywhere the US Postal service delivers! Just find your country in the table below and see whether your order total qualifies for discounted or Free Shipping. Please note that all Artizara orders are invoiced in US dollars only. The currency convertor on our website is available just as a helpful tool to enable you to view estimated prices in your local currency. However, currency exchange rates fluctuate and your credit card statement may show a different amount based on the exchange rate and fees charged by your credit card issuer. 

PLEASE NOTE: ALL ORDERS INCLUDING RUSH ORDERS  RECEIVED AFTER 1PM PST ARE SHIPPED THE NEXT BUSINESS DAY.

STANDARD SHIPPING RATES- Delivery in 5 business days within USA, approx 7-14 business days all other destinations.
Order Total USA

Canada/

Mexico

UK EU AUSTRALIA SINGAPORE MIDDLE EAST * SO. AMERICA ** FAR EAST*** ALL OTHER
$0 - $74.99 $8.00 $19.00 $19.00 $19.00 $29.00 $29.00 $39.00
$49.00
$29.00
Live Rate
$75 - $98.99
$8.00
$19.00 $29.00 $29.00 $29.00 $29.00 $39.00
$49.00
$29.00
Live Rate
$99 - $124.99 FREE
$19.00
$29.00
$29.00
$39.00
$29.00
$49.00
$49.00
$29.00
Live Rate
$125 - $149.99 FREE FREE FREE FREE
$39.00
$29.00
$49.00
$49.00
$29.00
Live Rate
$150 - $199.99 FREE FREE FREE FREE
$39.00
FREE
$49.00
$49.00
FREE
Live Rate
$200 + FREE FREE FREE FREE FREE FREE FREE FREE FREE
Live Rate

 

Standard orders ship via Postal First Class or Priority Mail based on weight.
Premium $200+ orders ship via DHL/UPS or comparable courier. 

IMPORTANT:

PLEASE NOTE THAT BY COMPLETING YOUR INTERNATIONAL ORDER YOU ARE AGREEING TO BE RESPONSIBLE FOR ANY DUTIES AND TAXES IMPOSED BY YOUR HOME COUNTRY. THESE CHARGES ARE OUTSIDE OF OUR CONTROL AND WE DO NOT IMPOSE THEM. IF SHIPMENTS ARE RETURNED DUE TO NON-PAYMENT OF DUTIES, THAT AMOUNT PLUS RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND. REFUNDS WILL BE PROCESSED WHEN THE PACKAGE IS RECEIVED BACK AT OUR WAREHOUSE. 

CANADA, MEXICO, UK/EU, SINGAPORE:

Standard orders ship via Postal First Class or Priority Mail based on weight.
Premium $200+ orders ship via DHL/UPS or comparable courier.


MIDDLE EAST*:  UAE, Turkey, Saudi Arabia, Qatar, Bahrain, Jordan, Kuwait and Oman only. 


S. AMERICA**: Includes Argentina, Brazil, Colombia, Peru, Venezuela, Chile, Ecuador, Bolivia, Guatemala, Dominican Republic, Honduras, Paraguay, Uruguay, El Salvador, Nicaragua, Costa Rica, & Panama only.  


FAR EAST***: Includes Indonesia, Malaysia, China and Japan only. 


ALL OTHER: Includes all other countries not individually listed above. Options will be presented at checkout. Shipping via USPS 10-14 bus. day or DHL based on orders weight and destination.

Rush Shipping

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Need it there faster?

Need it there faster? We ship via USPS, UPS and DHL International. your order can be there in as little as 1 business day within the USA or 3-5 business days internationally.

PLEASE NOTE: ALL ORDERS INCLUDING RUSH ORDERS  RECEIVED AFTER 1PM PST ARE SHIPPED THE NEXT BUSINESS DAY.

RUSH SHIPPING RATES- Delivery in 1-3 business days within USA and all other destinations
Order Total

USA

1 
Business Day

USA

2 Business Days

$0 - $49.99 $39.00 $24.00
$50 - $99.99 $39.00 $24.00
$100 - $149.99 $39.00 $24.00
$150 - $199.99 $39.00 $24.00
$200 - $299.99 $39.00 $24.00
$300 - $399.99 $39.00 $24.00
$400 - $499.99 $39.00 $24.00
500+ $39.00 $24.00

ALL OTHER COUNTRIES
RUSH 3-5 Day Trackable Shipping available via DHL Worldwide
Rates based on weight and destination, RUSH options given at checkout
To Estimate: Add items to cart, scroll down to Estimate Shipping box and click on Get a Quote

ORDERS ARE SHIPPED WITHIN ONE BUSINESS DAY FROM CALIFORNIA, USA, VIA TRACKABLE EXPEDITED SHIPPING. ORDERS RECEIVED AFTER 12 PM USA PACIFIC TIME OR ON SATURDAY AND SUNDAY WILL BE SHIPPED THE NEXT BUSINESS DAY

PLEASE NOTE:
* Orders to countries other than USA may be subject to customs duties and taxes imposed by your destination country and may sometimes delay delivery of your order. Some international orders will require credit card verification for your security and this may add 1-2 days to the shipping time. Standard, cheaper 5-10 day shipping options are avaiable and can be selected at checkout We sometimes run shipping promotions, with special rates or free shipping for certain order totals. These promotions are listed on our home page and will supersede the standard rates.

International Shipping

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We ship worldwide!

We ship worldwide! Click below to see Standard (10-14 business day) or Rush (2-3 business day) shipping rates:

Please note that all Artizara orders are invoiced in US dollars only. The currency convertor on our website is available just as a helpful tool to enable you to view estimated prices in your local currency. However, currency exchange rates fluctuate and your credit card statemet may show a different amount based on the exchange rate and fees charged by your credit card issuer.

International packages shipped with standard US Postal Service shipping usually take 10-14 business days for delivery. With Rush shipping your order can be there in as little as 2-3 days but it depends on your destination.Please be aware that delays in customs are possible. Packages may take longer to get to international destinations, and unfortunately we cannot control or prevent this type of delay.

Please Note: You will be responsible for any import taxes or other customs fees imposed by your home country. These taxes are not included in your order and are calculated by customs officials of each individual country, and are therefore difficult to estimate prior to shipment. Please understand that we cannot provide inaccurate information to customs officials to minimize these fees charged by your home country.

Simple Returns & Exchanges

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To start a return or exchange click here to access our self serve returns portal . You will be able to get a return label and even instant credit, that you can apply immediately towards an exchange.

If you're not happy, we're not happy! Your Artizara purchase is backed by a simple 30 day "no-hassle" return/exchange policy. Return any items you purchase within 30 days of the order received date for a full refund of the purchase price, excluding shipping and handling costs. For USA orders $99+ a FREE prepaid return label will be emailed to you upon request. Simply start a return through our easy return/ exchange portal , email us at service@artizara.com or call us at +1.858.448.4810 with your order number.  For orders under $99 and all international orders, you are responsible for shipping costs to get the return to us. For domestic/USA exchanges, exchange your items with items of equal value and we will ship the exchange to you, FREE!

Please note that:

  • All Return/Exchange packages must be received within 30 days of the date your order shipped from us.
  • Returns/Exchanges are processed within 5-7 business days of package receipt.
  • Refunds can only be issued to your original payment method or in the form of store credit.
  • Shipping is non-refundable, except in cases where we have made a shipping error.

What is non-refundable and non-exchangeable?

  • Late returns received after 30 days of the order shipment date
  • Returns received in damaged, altered or worn condition, without tags or packaging
  • Final Clearance items where the product description states Final Sale
  • International customs duties and taxes paid by you to your home country
  • Wholesale orders are non-refundable and non-exchangeable. Defective wholesale merchandise only, can be exchanged within 7 days of order shipped date. Please call us to obtain a return authorization for wholesale exchanges.
  • Items not purchased from Artizara directly, or bought from wholesalers are non-refundable and non-exchangeable.

Have you read our Return/Exchange policy above? Great! Making Returns/Exchanges is simple.

How to Return/ Exchange:

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Quick Returns

  • For Quick Exchanges, and to make sure you get the item you want before it runs out of stock:
  • Click here to access our easy returns portal and you will be able to easily generate a return shipping label and even get a refund online on all return eligible items, 24/7. You can also call Customer Care at 1-858-449-4810. We’ll place a new order immediately, and charge your card for your new item, and waive shipping charges to you. (This will create a temporary charge on your card until the return is received and a refund is issued, but will ensure your exchange item is shipped to you quickly) All that’s left to do is to return your original item for a refund following the steps below.
  • If you do not want the second charge and your exchange item shipped before your return is received, you can also return/exchange using the regular method below:

Regular Returns

  • The simplest and easiest way to start a return/exchange is by accessing our returns portal here to start your return. You will be able to get a return label and even instant credit, that you can apply immediately towards an exchange.
  • Alternately, you can email us at service@artizara.com and let us know what you would like to return. Include your invoice in your package. If you misplaced it, simply go to "My Account," click on your "Order History," select the right order number, and print.
  • On the invoice, circle the names of the items you are returning or exchanging
  • Specify if you are returning or exchanging.
  • If you are exchanging, indicate the new item name/number, color and size.
  • Place your invoice, along with the item(s) in unworn condition and with tags attached, in a securely sealed shipping container.
  • Ship your package to the address noted below. You are responsible for the cost of return shipping to us. You can ship using whatever shipping method is most convenient for you. However, we recommend that you use a shipping method that is trackable, provides proof of delivery and insurance. Artizara is not responsible for lost returned shipments and cannot issue refunds or credit for merchandise we do not receive.
  • We'll email you within 5-7 business days when we process your return!

Return Address

  • Artizara Returns / Exchanges
    14286 Olde Highway 80
    El Cajon, CA 92021
    USA

And remember, you can always contact us with any questions or concerns!